Our Commitment to Data Protection
We are committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR). This page explains how we comply with GDPR requirements and what rights you have regarding your personal information.
Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: Where you have given clear consent for us to process your personal data for specific purposes
- Contract: Where processing is necessary for the performance of a contract with you
- Legal Obligation: Where we need to comply with legal requirements
- Legitimate Interests: Where processing is in our legitimate business interests and does not override your rights
Your Rights Under GDPR
Right to Access
You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded or excessive.
Right to Rectification
You have the right to request correction of any information you believe is inaccurate or incomplete.
Right to Erasure
You have the right to request deletion of your personal data under certain conditions, such as when the data is no longer necessary for the purposes it was collected.
Right to Restrict Processing
You have the right to request restriction of processing your personal data under certain circumstances.
Right to Object
You have the right to object to our processing of your personal data under certain conditions.
Right to Data Portability
You have the right to request transfer of your personal data to another organization or directly to you under certain conditions.
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: [email protected]
Address: 42 Ecclesall Road, Sheffield, S11 8PR, United Kingdom
We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by two additional months, and we will inform you of any such extension.
Data Protection Officer
For questions specifically about data protection and GDPR compliance, you can contact our data protection contact at [email protected]
Supervisory Authority
You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. In the United Kingdom, the supervisory authority is:
Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Data Security Measures
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data
- Regular security assessments
- Access controls and authentication
- Staff training on data protection
- Incident response procedures
International Data Transfers
We primarily process data within the United Kingdom and European Economic Area. If we transfer personal data outside these areas, we ensure appropriate safeguards are in place to protect your information.
Automated Decision-Making
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.
Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay, and where feasible, within 72 hours of becoming aware of the breach.
Updates to This Information
We may update this GDPR compliance information periodically to reflect changes in our practices or legal requirements. Please check this page regularly for updates.