Last updated: September 2026
Introduction
This privacy policy explains how we collect, use, and safeguard information when you use our website or engage with our services. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
Information You Provide
When you contact us or request services, we may collect:
- Name and contact details
- Email address
- Property address and details about your garden
- Service preferences and requirements
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent on site
- Referring website addresses
How We Use Your Information
We use collected information for:
- Providing and managing garden care services
- Communicating about service requests and appointments
- Improving our website and services
- Sending relevant information about our services (with your consent)
- Complying with legal obligations
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:
- With service providers who assist in our operations (under confidentiality agreements)
- When required by law or to protect our rights
- With your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client service records are typically retained for the duration of the business relationship and for a reasonable period thereafter.
Your Rights
Under data protection law, you have rights including:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your data in certain circumstances
- Objection to processing of your data
- Data portability
- Withdrawal of consent where processing is based on consent
To exercise these rights, contact us at [email protected]
Cookies
Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. See our Cookies Policy for detailed information.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or how we handle your data, contact us at:
Email: [email protected]
Address: 42 Ecclesall Road, Sheffield, S11 8PR, United Kingdom